Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure the perfect fit.

Are your materials sustainably sourced?

At Kumori, we prioritize ethical production. We use a mix of organic cotton, recycled polyester, and responsibly sourced fabrics across our seasonal collections.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

Many of our pieces are limited edition. However, you can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.

How should I care for my Kumori garments?

Each item includes a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain the integrity of the fabric.

Do you offer international shipping?

Yes, Kumori ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.